Difference between disable/delete during synchronization

Owned by Deniz Oğuz
May 29, 2023
1 min read

Synchronization operation first reads all options from the configured database table and compares them to existing option in custom field configuration. If a value is deleted from DB, thats where disable/delete options comes into play.

  • If delete is selected and option has never used for an issue, synchronization operation deletes the option.

  • If delete is selected but option has already used for an issue, synchronization operation only disables the option.

  • If delete is not selected, option is disabled independent of whether it is used for an issue or not.