Issue Reminders offers a post function called "Create Reminders". This post function automatically generates a reminder when an issue transitions to a specific status. When you add this post function to a workflow transition, a form is displayed where the user must fill out and save the reminder details. This integration ensures that reminders are properly recorded and tracked within the workflow.
When creating a reminder with the post function, an owner must be selected for the reminder. Instead of a specific user, you can also select the current user performing the issue transition. The created reminder appears on the “My Reminders” page of the selected owner.
The reminder created by the post function is a relative reminder. In other words, by selecting a date field, the reminder date is determined based on the date fields specified in the issues being transitioned. You can send a reminder to a specific user, a group or a slack channel. Selected users can be pseudo users like current assignee, reporter etc.
You can use “Jira expressions” when filling “summary” and “message” fields and access {issue} and {user} variables. This enables dynamically generate “summary and “message” content based on Jira data, offering enhanced flexibility and customization in notifications and reminders.