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Value of some build-in fields like reporter, or build in fields can be an object. For example reporter is an instance of ApplicationUser, and value of single and multi select fields are Option. For these kind of objects you can navigate to fields of object using '.' notation. For example:

Code Block
Option Field (Single & Multi Select Fields):
{customfield_10100.id} //use id field of option which is a numeric value
{customfield_10100.value} //use value field of option which is string value (displayed value) of option

Any User Field:
{customfield_10100.key} //unique identifier of user
{customfield_10100.displayName} //name of user as displayed on Jira UI
{customfield_10100.emailAddress} //email of user

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