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Timesheet Grouped by Jira Service Desk Customers

Timesheet Grouped by Jira Service Desk Customers

JIRA Service Desk Customers are actually the reporter of the issues they have raised on the portal, so if you create a timesheet report that groups on 'reporter' you are affectively grouping on 'customers'. If you need the issues reported by non-customers to be excluded you can select your timesheet accordingly. For example you can create a timesheet report for JIRA Service Desk Organization or create a special filter that contains only the customers you want and than create a timesheet for that filter.