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Note

Server and Cloud Version Differences

Cloud version doesn't have all the features listed here. This is due to the insufficient APIs in Cloud version of Jira. Due to this, it is not possible to implement every functionality in Cloud version. Main differences are:

  • Cloud version has no real-time search when creating an issue

  • Cloud version has no service desk portal integration

  • Cloud version has no integration with global search box of Jira. It has it's own quick search box in "Similar Issues Tab"

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Similar Issues Plugin performs a real-time background search on the JIRA to find out similar issues as soon as you start to write summary field of an issue. Found similar/duplicate issues are displayed below the summary field. It also highlights matching terms within the result list so that it is easier to see why two issues are similar. Similarity search is also performed on description (only first line of description) of issues by default. From the plugin settings you can remove searching of description field or add new fields to be searched. Best matches are displayed on the top. Matching issue list updated in realtime as you continue to modify summary field. In addition to summary of the issue, issue type and issue key are also displayed. If issue is resolved it's key is displayed with strikethrough style.

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Similar Issues Panel
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SimilarIssuesPanel
SimilarIssuesPanel

While working on an existing issue, we sometimes need quick access to similar issues and Similar Issues Plugin could also be a help here. Plugin adds a "Similar Issues" tab to issue's tab list and when you click on it, issues similar to currently viewed issues are displayed. Similar issues list is not loaded until you open the relevant tab, so plugin does not cause any delay in loading the page. From the plugin settings you can configure this panel to be displayed on the bottom of the issue or on the right of the issue. If you choose to display on the right, the panel is always displayed as long as an issue is displayed. Advantage of this mode is that similar issues are always shown to the user, so it is difficult to miss, but it means an extra search is performed every time an issue is displayed. Searching on JIRA is usually very fast and it should not be a problem normally. If you choose to display it on the bottom of the issue, a search is performed only if user selects the Similar Issues Panel. 

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Issue Preview
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IssuePreview
IssuePreview

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